Query management on social media

Abstract

The report is basically on the internship program that I have experienced at X solutions limited. This has allowed me to learn more briefly about ecommerce and its functions. Along with this I got the chance to explore many new software and also about the digital marketing industry of Bangladesh. X solutions is an agency, for which reason I learned how the marketing agencies work and how different departments work. The main task was to response on social media for clients. So it helped me to develop and nurture many interpersonal skills. Also working in a corporate culture was a fresh experience which was very essential for my future career. My supervisor was very much pleased on my overall performance and contribution. The team was very helpful and supportive, they never treated me as an intern. For which reason adapting with their pace was less hard than my expectation. It also allowed me to have many practical knowledge and a great opportunity to see how the ecommerce sector is evolving in Bangladesh. This internship has a massive effect on my future plans for career. This report includes all my learnings and challenges that were faced as an intern at X solutions limited. There are many confidential information I was not able to provide like real life screenshots and other examples of the queries but still I gave my utmost effort to create a reflection of the whole internship period.