Now showing items 1-2 of 2

    • Explaining user satisfaction with academic libraries: strategic implications 

      Andaleeb, Syed Saad; Simmonds, Patience L. (© American Library Association, Chicago, 1998-03)
      Competitive pressures, information availability, rising costs, and an increasingly aware and selective student population mandate that academic libraries become more user focused. This calls for a better understanding of ...
    • Usage of academic libraries: the role of service quality, resources, and user characteristics 

      Simmonds, Patience L.; Andaleeb, Syed Saad (© Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign, 2001)
      Competitive pressures from different information providers; widely available information resources; rising costs of books, serials, and electronic resources; and emerging new technologies and services providing information ...