Browsing by Subject "Quality management"
Now showing items 1-2 of 2
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Analysis of total quality management in the secondary manufacturing department of British American Tobacco Bangladesh
(BRAC University, 2016-05-22)The aim of this paper is to analyze the internal work environment, effectiveness, efficiency and most importantly the overall operational process of Secondary Manufacturing Department as a sub department of Supply Chain ... -
Caring for children: a model of healthcare service quality in Bangladesh
(© 2008 The Author, Oxford University Press, 2008)Objective This study assesses the links between service quality and patient satisfaction in the context of health services delivered to children in a developing country. With the growing importance of patients' voice in ...