Browsing by Subject "Mobile banking"
Now showing items 1-14 of 14
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Analyzing the customer service experience for mobile banking users of The City Bank Limited
(BRAC University, 2023-06)The report contains an in-depth description of my three months long internship experience, pointing out the kindness and friendliness of the organization's employees and the crucial experience learned throughout the whole ... -
Analyzing the customer’s perception about the service quality of customer service team of bKash
(BRAC University, 2018-09)In this report, I have tried to find out the customers’ perception towards the service quality of customer service team of bKash limited. For this, I did a survey on 50 people who took services from different bKash customer ... -
Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
(Brac University, 2021-09)In the MFS sector, bKash has continuously maintained the top spot. By offering digital payment, the business has altered the meaning of conventional banks. Users may now rapidly and effortlessly manage personal bank ... -
BIGD Quarterly , July–September, 2017
(BRAC University, 2017-09) -
Comparative analysis of bKash Limited
(BRAC University, 2013-05-30)bKash Limited is a joint venture between BRAC BANK Limited, Bangladesh, and Money in Motion LLC, USA. The ultimate objective of bKash is to ensure access to a broader range of financial services for the people of Bangladesh. ... -
Financial performance analysis of Dutch-Bangla Bank Limited
(BRAC University, 2018-04-05)The report attempts to analyze the financial performance of Dutch-Bangla Bank Limited. It has been one of the leading private commercial banks in Bangladesh. The bank offers a wide range of products and services which ... -
MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
(Brac University, 2024-04)Given my unique opportunity to work at bKash as an intern, I was able to gain valuable insight about the operations and motives of an MFS that has changed the course of financial inclusion in Bangladesh. Despite many people ... -
OK banking activation & territory level execution
(BRAC University, 2014-03-31)Importance of banking system in a country is increasing day by day. It is quite impossible for any country to develop in industrial and commercial sector without sound banking system in modern economic era. Mobile Banking ... -
Regulations for mobile financial service in Bangladesh
(BRAC University, 2018-09-03)This report titled ‘Regulations for mobile financial service in Bangladesh’- is written to represent the 12 weeks of internship program done in bKash Limited. This report is a blend of the knowledge of undergrad program ... -
Service quality of Rocket and its profitability ratio
(BRAC University, 2018-12)Last few years bank became a part and parcel for our country. It plays an essential role in operating a business as well as industry functions. As the Internet banking is still in its developing stage, versatile managing ... -
Strategies for maintaining brand relevance in fast-paced markets- an empirical study on Social Islami Bank Limited
(Brac University, 2023-07)This study examines the tactics used by Social Islami Bank Limited (SIBL) to sustain its brand significance in the ever-changing banking sector. This highlights the bank's capacity to adjust to changing market demands and ... -
Success factor of mobile banking
(BRAC University, 2014-09-08)Importance of banking system in a country is increasing day by day. It is relatively dreadful for any country to develop in industrial and commercial sector without wide-ranging banking system in present economic era. ... -
Talent management and retention at bKash Limited
(Brac University, 2023-10)The strategic management of employees has emerged as a pillar of organizational success in today's intensely competitive business environment. With an emphasis on recruitment, retention, and innovation, this executive ... -
Unveiling post-COVID-19 dynamics: a comprehensive analysis of customer satisfaction and app usage at Prime Bank's Jatrabari branch
(Brac University, 2023-09)In this study, we conducted a series of tests to explore how the COVID-19 strike in Bangladesh in 2020 affected customer satisfaction and app usage among 19 customers at Prime Banks Jatrabari branch. We set the significance ...
