Browsing by Subject "Libraries quality control."

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    • Usage of academic libraries: the role of service quality, resources, and user characteristics 

      Simmonds, Patience L.; Andaleeb, Syed Saad (© Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign, 2001)
      Competitive pressures from different information providers; widely available information resources; rising costs of books, serials, and electronic resources; and emerging new technologies and services providing information ...