Browsing by Subject "Customer services--Technological innovations."
Now showing items 1-3 of 3
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BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
(Brac University, 2024-02)When evaluating the performance of BRAC Bank PLC from 2018, to 2022 I come across a nuanced perspective that highlights both strengths and challenges. Through analysis and examination of statements I gain valuable insights ... -
Digital transformation of NRBC Bank PLC: customer experience from Imamgnaj branch
(Brac University, 2023-12)NRBC Bank PLC was my BBA internship at BRAC University that inspired this work. This report begins with my job obligations, internship issues, and suggestions. Chapter 2 covers the company overview, methodology, management ... -
Enhancing the digital reputation score of Airtel buzz
(Brac University, 2022-11)In this report, I've included quantitative and qualitative learnings, as well as personal reflections on them. Understanding the methodologies underpinning real-life core branding activities was an enthralling experience ...
