Browsing by Subject "Customer relationship"
Now showing items 1-9 of 9
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Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
(BRAC University, 2015-09)Now a day, service providers realize the importance of Customer Relationship Management (CRM) and its potential to help them acquire new customer, retain existing ones and maximize their lifetime value. This paper deals ... -
Customer relationship with general banking of Al Arafah Islami Bank
(Brac University, 2021-09)The report is mainly targeted to illustrate customers’ relationship with general banking employees, the level of their satisfaction, and the different services of AIBL. The primary research of the report was mainly talking ... -
Customer’s relationship with general banking of Pubali Bank Limited
(Brac University, 2021-10)Pubali Bank Limited is the biggest private bank in Bangladesh having 482 branches across the country. They have also adopted the IT advance model from the traditional system. In recent years, PBL has become one of the ... -
Digital transformation of supply chain management -a study on Akij Cement Co. Limited
(Brac University, 2021-06)Digital innovation has affected every aspect of a company's business, including the supply chain and other operating models. Today, with technologies such as RFID, GPS, AI, cloud computing and sensors, organizations can ... -
The effects of digital marketing on customer relationships in Bangladesh
(BRAC University, 2016-11-13)The use of digital marketing channels for building customer relationships and long-term loyalty has recently gained attention. In this report, it shows how brand communication, query management service, and interactivity ... -
General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
(BRAC University, 2017-07-07)The main task of this report is to find out the overall General Banking Activities & Customer Relationship Management of IFIC Bank Ltd. I have discussed about this issue in the whole report. This report is prepared on the ... -
IMC to boost up the selling process of DBL Ceramics Limited
(Brac University, 2022-07)The purpose of this paper is to find out the proper marketing tools and generate new insights into wider applications of IMC tools to boost up the marketing activities and selling process of DBL Ceramic Ltd. Information ... -
The impact of digital marketing in building customer relationship and brand promotion
(Brac University, 2019-12)My internship report is based on the impact of digital marketing and brand promotion. In this report, I am going to write down about how a company dealing, interacting with clients and also how social media marketing is ... -
In building strong customer relationship the importance of communication skills
(Brac University, 2020-01)In every phase of personal and professional life, communication skill is one of the most important factor. All the findings and insights have come out from my personal experience of my internship period in Eskimi Bangladesh ...