Browsing by Subject "Customer relations"
Now showing items 1-11 of 11
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Analyzing the effectiveness of social media campaigns of online food /grocery delivery platform
(BRAC University, 2023-04)Foodpanda is an online food delivery platform that connects customers with a wide range of restaurants, shops, and grocery outlets, allowing them to order their favorite meals, necessary grocery items, or medications ... -
Analyzing the marketing practices of BSRM in the A steel industry: a study on the impact of digital marketing on customer engagement and brand loyalty
(BRAC University, 2023-05)This study aims to examine the marketing strategies utilized by BSRM, a significant steel producer in Bangladesh, and how they affect consumer engagement and brand loyalty. The paper looks at the current marketing tactics ... -
Client management process and practices of Southern Multi Products Limited
(BRAC University, 2017-11-01)The objective of this report is to present the client management process and practice of Southern Multi Products Limited (SMPL) and how they evaluate customer potentiality and select potential customers for chasing. In ... -
Customer engagement through social media
(Brac University, 2023-07)This report provides a comprehensive account of my internship experience at X- Integrated Marketing Agency. During my internship, I acquired substantial knowledge pertaining to digital marketing, in addition to various ... -
Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
(Brac University, 2022)Shahjalal Islami Bank Limited (SJIBL) started doing business on May 10, 2001, in line with Islamic Shariah law and the Bank Companies Act, of 1991. Over the past seventeen years, SJIBL has expanded its service area by ... -
Identify the roles of customer relationship marketing In merchandising activities of Royal Footwear Limited
(BRAC University, 2017-10-08)Over last decade’s, branding activities through merchandising have changed radically for manufacturing industry like footwear; mostly to cope with the changes in buyer demand specially the super market based buyer like ... -
The Impact of “communication skills” in building “customer relationship"
(Brac University, 2019-08)Communication skill is one of the most important factor in every phase of personal and professional life. All the findings and insights have come out from my personal experience of my internship period in spirit Bangladesh ... -
An overview of retail analysis and planning of Yellow by Beximco Limited
(BRAC University, 2023-03)The Fashion style of Bangladeshi people is growing day by day which is a huge opportunity for the garments factories. The direct and indirect customers in the market are booming sales which is beneficial for the industries. ... -
Partners and drivers attraction and retention strategies of Uber Bangladesh
(Brac University, 2019-05)The overall approach of the report is a descriptive one as it goes into the depth and partner’s attraction and retention strategies of UBER Bangladesh. This company widely known as UBER Bangladesh is the leading technology-based ... -
Recruitment and selection practices at Omera Petroleum Limited
(Brac University, 2021-06)During 1999, Bank Asia LTD began to start its services along with a vision to provide modern and innovative banking products to customers. The promise of this bank to customers is that they provide the best quality ... -
Service marketing report on Ogilvy & Mather, Bangladesh
(BRAC University, 2017-10-09)This internship report stresses on the work involvement and service related experiences I have assembled as an Intern in the Digital Services Department of Ogilvy & Mather Communications (Pvt.) Ltd from May 14, 2017 until ...