Browsing by Subject "Customer experience"
Now showing items 1-9 of 9
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Customer experience of Berger Paints Bangladesh Limited
(Brac University, 2021-09)Berger is a well-known brand they convert their product decorative to industrial, marine, wood coating and so on. Berger has opened twelve depos in Bangladesh to help conduct its operations properly. Each unit needs a ... -
Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience
(Brac University, 2021-01)Foodpanda is the market leader in the industry of food delivery in Bangladesh. Through my Internship report, I have tried to portray a wholesome picture of the Dish Level Photo process of Foodpanda. This report includes ... -
Driving financial inclusion of the unbanked population in Bangladesh–a study of IDLC Finance’s digital deposit scheme through bKash
(Brac University, 2022-10)The leading NBFI in the nation is IDLC Finance Ltd, where I had the chance to do my internship in the Customer Experience Department. The company is one that consistently tries to innovate in the financial services sector, ... -
Factors affecting user experience in integrated app services: a study on VU Mobile
(Brac University, 2024-05)The spread of consolidated to app-in-app services brings a new trend of being user-driven, particularly in mobile apps. This study paper, whose title is "The Next Frontier in App Design: An investigation on "The Improvement ... -
Factors effecting customer experience towards E-VALY Bangladesh
(Brac University, 2020-10)The report is based on my internship experience at E-valy.com Limited as it is the requirement for the Bachelor of Business Administration (BBA) degree. The internship report is divided in three major parts. The first ... -
A GoZayaan’s report introducing digitization in customer experience: impacts of automation services to overcome the challenges in streamlining processes
(Brac University, 2024-02)With the development of technology, the industry of travel and tourism has experienced a transition throughout time. As a result, the change has made it possible in large part for online travel agencies to allow clients ... -
Headcount forecasting for Customer Experience Department in relation to productivity of an employee
(Brac University, 2021-01)E- commerce industry is currently a booming industry in Bangladesh. This tech-based industry depends mostly on innovation which is their major aspect of competition. Hence, the companies operating in this industry must ... -
An overview of retail analysis and planning of Yellow by Beximco Limited
(BRAC University, 2023-03)The Fashion style of Bangladeshi people is growing day by day which is a huge opportunity for the garments factories. The direct and indirect customers in the market are booming sales which is beneficial for the industries. ... -
The significance of customer experience in the e-commerce industry
(Brac University, 2022-04)The report has been prepared and submitted as the requirement of completing Bachelor’s degree which titled- “The significance of customer experience in the e-commerce industry.” In the report, I have briefly discussed about ...