Browsing by Subject "Customer Satisfaction"

Now showing items 1-4 of 4

    • An Analysis of Customer Satisfaction at City Bank Limited 

      Siddique Rafi, Ashfaqul Islam (Brac University, 2022-06)
      No nation on earth does not have a significant banking industry. To grow in the banking business, banks must have efficient procedures that benefit not only the economy but also society. It is the purpose of this ...

    • Customer satisfaction of Mercantile Bank Limited 

      Rodela, Kasphia Mehajabin (BRAC University, 2021-06)
      The report was set to identify the level of customer satisfaction among the users of different services of Mercantile Bank Limited. The report is based on primary research of seventy-two samples focused on identifying ...

    • Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch 

      Sumaya, Ayesha (BRAC University, 2019-04-29)
      Bank Asia started their journey in the concept of reduce the poverty of Bangladesh. After 10 years later the bank keeps their promise and serving the customer to a great extent. The report indicates the customer attitude ...

    • Measuring customer satisfaction on the services of HSBC during Covid-19 

      Binte Iqbal, Sayma (Brac University, 2022-11)
      In the banking sector, customer satisfaction is the most important factor and this customer satisfaction depends on the services provided by the banks. Customer satisfaction is related to the service provided by the ...