Browsing by Subject "Consumer satisfaction."
Now showing items 1-20 of 57
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Advancing UCBL client service through digitalization
(Brac University, 2022-02)UCBL is the first-generation bank that has embraced modern banking technologies and tried to fully automate its operations. UCBL has modified and improved numerous elements to attain the desired result. In today's economy, ... -
Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
(Brac University, 2019-08)This report is about “Analysis of Customer satisfaction of Dutch Bangla Bank Limited”. The report is the mirror of the hard work I have done in the period of my three months of internship program. The report mainly explains, ... -
Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
(Brac University, 2021-06)The report titled Analysis of customer service activity by Jamuna Bank is the combination of my experience of 3 months internship in Progati sarani branch of JBL. I worked here as an intern for a partial requirement of ... -
Analysis of the integration of Apex rewards loyalty program
(Brac University, 2019-04-28)The internship thesis stresses on the analysis of Apex Rewards which is a newly launched loyalty program by Apex Footwear Limited. I have managed to put together this report since I had an experience as an Intern in the ... -
Analysis on consumer experience of HungryNaki.com
(Brac University, 2021-10)HungryNaki.com was first launched in the year 2013. It was the first online food delivery business in Bangladesh. The purpose of the report is to examine all aspects of HungryNaki.com's customer experience. Hungynaki.com ... -
Analyzing the factors that influence customer service quality in IFIC Bank PLC
(Brac University, 2024-05)This paper is the outcome of my two-month internship programme at the IFIC Bank PLC, Agrabad Branch, Chittagong. International Finance Investment and Commerce Bank PLC is classified as a first-generation bank. It has ... -
Applying SERVQUAL model to measure online customer satisfaction in online healthcare services
(Brac University, 2023-10)The report consists of three chapters. The first chapter is an overview of the internship experience in the organization. The second chapter is about the organization in which the internship was performed. Finally, the ... -
Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment
(Brac University, 2022-02)Trust Bank Limited is a great proponent and supporter of financial-inclusion and has devised products to assist people. They focus on clients by placing them at the core of strategy formulation to help them grasp utmost ... -
Assessing the effectiveness of HRM techniques and implementing training and development programs to enhance customer satisfaction at BEXIMCO Pharmaceuticals Ltd
(Brac University, 2023-11-23)One of the biggest companies in Bangladesh is called BEXIMCO. Our mission is to improve the welfare and health of people by offering modern, reasonably priced medications that are produced in strict accordance that maintain ... -
Behavioral segment & customer expectation towards telecommunication operators in Bangladesh
(BRAC University, 2018-08-02)With the help of technological support telecom industries have brought out a revolutionary change, where people are fully depends on networking system. Whereas purchaser ways of life winding up progressively subject to ... -
Consumer behavior towards Bata Shoe Company in Bangladesh: a study on customer satisfaction, brand loyalty, and buying patterns
(Brac University, 2023-04)This research examines the consumer behavior towards Bata Shoe Company in Bangladesh by analyzing customer satisfaction, brand loyalty, and buying patterns. The research was conducted through a survey of 219 respondents ... -
Consumer Satisfaction on Biscuit in Bangladesh Market
(BRAC University, 2019-05-08)This report is based on internship activities and works in brand marketing in “Meghna Group of Industries”. During the time period the works performed here is linked with some analysis parts. All the analysis’s help to ... -
Customer experience and satisfaction with Suzuki motorbikes in comparison to premium Indian and Chinese Motorcycle brands.
(BRAC University, 2019-05-19) -
Customer relationship with general banking of Al Arafah Islami Bank
(Brac University, 2021-09)The report is mainly targeted to illustrate customers’ relationship with general banking employees, the level of their satisfaction, and the different services of AIBL. The primary research of the report was mainly talking ... -
Customer satisfaction and user interface of Hungrynaki.com
(BRAC University, 2018-07-17)HungyNaki.com was first presented in the year 2013. Hungrynaki.com is the primary online sustenance conveyance specialist co-op in our nation. The report has been set up with an explanation behind giving an examination of ... -
Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
(BRAC University, 2018-12-02)Bank Asia Limited is well known for its bankingsuperiority in Bangladesh. It has a well-established foreign department and the bank is escalating very swiftly. As I have done my internship from foreign Trade department. ... -
Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
(Brac University, 2020-01)With the uninterruptedly changing worldwide business trend, Bangladesh telecommunication industry is going to digitalize their recharge facilities through mobile financial services. Mobile financial services like bKash, ... -
Customer satisfaction of Berger Paints Bangladesh Limited
(Brac University, 2020)Berger is a prominent name in the paint industry for more than two centuries now. Berger Paints Bangladesh Limited has been operating successfully in Bangladesh since 1970. They have maintained their position as market ... -
Customer satisfaction of Dr. Azmal Hospital Limited
(Brac University, 2020-01)Medical and health services are required to fulfill one of the basic and fundamental needs of the people of a country. Hospitals are the most vital social infrastructure to provide those services. A proper and sound hospital ... -
Customer satisfaction of Jamuna Bank Limited
(Brac University, 2020)Being one of the most prominent 3rd generation commercial banks in Bangladesh, from 3rd June, 2001 Jamuna Bank Limited provides diverse commercial banking activities like different deposits schemes, discounting bills, easy ...
