Browsing by Subject "Citizen's charter"
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The citizen’s charter and public service delivery in Bangladesh
(Routledge, 2016)The Constitution of the People’s Republic of Bangladesh provides that “all powers in the Republic belong to the people . . . every person in the service of the Republic has a duty to strive at all times to serve the people” ... -
Making citizen’s charter effective in public organizations of Bangladesh: Rhetoric or reality? A study of department of immigration and passports
(The University of Bergen, 2011)Citizen’s Charter (CC), as a means of improving public service delivery, has become popular around the world since the 1990s. In order to change administrative rigidity and enhance the responsiveness of public organizations ...
