Browsing by Author "Sultana, Farhana"

Now showing items 1-4 of 4

    • Customer satisfaction with government banks: a study on Agrani Bank Limited 

      Sultana, Farhana; Government banks: (Brac University, 2019-04)
      This internship report based on the three month long internship program that I had successfully completed in Agrani Bank Limited as a requirement of my MBA program. At the initial stage of this report, I have provided with ...

    • English language skills: perceived difficulties by tertiary level 

      Sultana, Farhana (Brac University, 2019-07)
      This study aims to investigate the problems in language skills at the tertiary level of education in Bangladesh. It particularly examines the obstacles the learners face in mastering their target language as well as the ...

    • Study on trade service, Citibank N. A Bangladesh 

      Sultana, Farhana (BRAC University, 2015-01-19)
      Banking is the most lucrative business and thus should provide the best services to the clients to maintain its welfare. More importantly, since this sector is highly customer oriented, the only way it can achieve its ...

    • Training and development practice in Grameen Phone Ltd. 

      Sultana, Farhana (BRAC University, 2015-08-13)
      The leading telecom service provider is GrameenPhone which had been started its journey in 1996. After 18 years of operation they are still in number one service provider interms of network, service and subscriber. I was ...