Browsing by Author "Razzaque, Farhana"
Now showing items 1-7 of 7
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Citizen’s charter and its effectiveness: a case study of department of immigration and passports of Bangladesh
Razzaque, Farhana (BRAC University, 2012-05) -
The citizen’s charter and public service delivery in Bangladesh
Razzaque, Farhana (Routledge, 2016)The Constitution of the People’s Republic of Bangladesh provides that “all powers in the Republic belong to the people . . . every person in the service of the Republic has a duty to strive at all times to serve the people” ... -
Coping with uncertainties: Trust dynamics, fluid networks and poverty traps of the urban poor
Razzaque, Farhana; Zillur, Kaneta (BRAC Institute of Governance and Development (BIGD), 2018-04)Over the recent decades, poverty has increasingly become more urbanized, driven partially by the large volume of rural to urban migration. The urban poor not only have to deal with living in overcrowded slums or other ... -
Making citizen’s charter effective in public organizations of Bangladesh: Rhetoric or reality? A study of department of immigration and passports
Razzaque, Farhana (The University of Bergen, 2011)Citizen’s Charter (CC), as a means of improving public service delivery, has become popular around the world since the 1990s. In order to change administrative rigidity and enhance the responsiveness of public organizations ... -
Role of mass media in facilitating citizen participation in Bangladesh public procurement
Razzaque, Farhana (BRAC University, 2013-02) -
The State of Governance Bangladesh 2014-2015: institutions, outcomes, accountability
Rahman, Sultan Hafeez; Ahmed, Kazi Niaz; Aziz, Syeda Salina; Mannan, Sadiat; Rahman, Muhammad Ashikur; Rashid, Md. Harun-Or-; Razzaque, Farhana; Uddin, Mohammed Misbah; Zillur, Kaneta (BRAC University, 2015)The current report, i.e. SOG 2014-2015 uses a set of simply constructed quantitative indicators supplemented by qualitative assessments to 'gauge' governance performance of Bangladesh around three broad analytical ... -
The State of Governance Bangladesh 2016: regulation process performance
Rahman, Sultan Hafeez; Abdallah, Wahid; Enam, Ahmed Asif; Ferdous, Nahid; Rahman, Muhammad Ashikur; Rashid, Md. Harun-Or-; Razzaque, Farhana; Uddin, Mohammed Misbah; Zahan, Iffat; Zaman, Nabila; Zillur, Kaneta (BRAC Univeristy, 2016)BRAC Institute of Governance and Development (BIGD) has been publishing the State of Governance (SOG) Report since 2006. This year, the SOG has focused on four kinds of governance: Democratic Governance, Public Sector ...