Browsing by Author "Islam, Md. Rifayat"
Now showing items 1-2 of 2
-
Effects of warranty on purchase decision of electronic products: an empirical research from the perspective of Bangladesh
Ullah, G. M. Shafayet; Islam, Md. Rifayat (© 2011 Industrial Engineering Letters, 2011)Warranty can be defined as a part of the common law system that states and assures the consumers that a product or service is fit for the purpose for which it is sold. This study focuses on effects of warranty in the purchase ... -
Factors influencing consumer service experience in private hospitals: a study from Bangladeshi perspective
Ullah, G. M. Shafayet; Islam, Md. Rifayat (© 2011 Interdisciplinary Journal of Contemporary Research in Business (IJCRB), 2011-09)Private hospitals and clinics are privately managed organizations in which sick and injured persons are given medical or surgical treatments. A clinic usually provides treatments to non-resident patients, while a ...