Browsing by Author "Basir, Abdus Samiul"

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Unveiling post-COVID-19 dynamics: a comprehensive analysis of customer satisfaction and app usage at Prime Bank's Jatrabari branch

Basir, Abdus Samiul (Brac University, 2023-09)

In this study, we conducted a series of tests to explore how the COVID-19 strike in Bangladesh in 2020 affected customer satisfaction and app usage among 19 customers at Prime Banks Jatrabari branch. We set the significance ...