Browsing by Subject "Customer satisfaction"
Now showing items 41-60 of 101
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Customer satisfaction of The City Bank Limited
(Brac University, 2019-08)Banks in a country have the major role in a country economy. In order to progress in banking sector, the banks must have some sound systems, not only for country economy, but also a society. The aim of this report is to ... -
Customer satisfaction of UCBL
(Brac University, 2021-01)Internship in a reputed business organization is a must to Graduate from a Business School. In the wake of finishing the BBA at advertising in Brac University, I amassed the information on BBA alongside functional ... -
Customer satisfaction on customer service of IFIC Bank limited
(Brac University, 2020)This report starts with the overview of internship. Then the description of student information, internship information and internship outcome. Internship information contains period, internship supervisor’s name, job ... -
Customer satisfaction on customer services of UCB Bank
(Brac University, 2022-02)I have secured an intern position at UCB Bank Sonargaon Janapath branch at uttara. So i have written a report in the context of this bank. My report topic is “customer satisfaction on customer services of UCB Bank. Doing ... -
Customer satisfaction on general banking activities of Mercantile Bank Limited
(BRAC University, 2016-04-20)As businesses are going global and technology is moving further, people are getting services in less time. As a demand for such services from client banks are also moving forward with the current trend and pace, by introducing ... -
Customer satisfaction on general banking of Mercantile Bank Limited
(BRAC University, 2016-09-21)This report contains overall information and activities of Mercantile Bank Limited. However, I mainly focus on the current account system of MBL.Hence, I mainly emphasize on the general banking section of this organization. ... -
Customer satisfaction on restructuring retail banking business model of BRAC Bank ltd. (supreme and excel banking)
(BRAC University, 2012-11-12)For my internship program, I got the opportunity to work at the BRAC Bank Limited, Gulshan Head Office where I was placed to Supreme and Excel Banking Division under Retail Banking of BRAC Bank Ltd. BRAC Bank has divided ... -
Customer satisfaction on service quality of EXIM Bank
(Brac University, 2022)The purpose of this study is to identify the variables that affect the level of bank service provided by Exim Bank. It offers a connection between the variables and the bank’s general level of excellence The overall ... -
Customer satisfaction on services of Sonali bank Limited
(Brac University, 2022-02)I secured my internship at Sonali Bank Limited of Lalbagh branch to write this report as it is an essential part of BBS program of Brac University. I joined and started doing my internship on 2nd Nov, 2021 and my internship ... -
Customer satisfaction survey of unsecured loan customers of BRAC Bank limited
(BRAC University, 2012-09-19)This report gives an overview of my working experience in “BRAC Bank Limited” (BBL) and the knowledge I have gained from the company. BRAC Bank intends to set standards as the Market leader in Bangladesh. It believes in ... -
Customer satisfaction to Expressions Limited
(Brac University, 2016-12-20)As a part of Internship program for Business Graduate students, each of the students needs an organizational attachment. Being attached with Expressions Limited, this study has been undertaken to fulfill the internship ... -
Customer satisfaction with complaint resolution in the power sector in a developing economy
(© 2012 Taylor and Francis Group, LLC., 2012)Public services play a critical role in helping nations evolve into modern societies. The power sector is especially vital because of its profound influence on other sectors of the economy. Unfortunately, the power sector ... -
Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
(Brac University, 2022)Shahjalal Islami Bank Limited (SJIBL) started doing business on May 10, 2001, in line with Islamic Shariah law and the Bank Companies Act, of 1991. Over the past seventeen years, SJIBL has expanded its service area by ... -
Customer service and satisfaction of Agrani Bank Limited
(BRAC University, 2018-04-05)I have got a great opportunity to complete my internship in the most renowned bank in Bangladesh, Agrani Bank Limited. As a Human Resource Management student it was a great experience to me to work in Agrani Bank as an ... -
Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
(Brac University, 2020-09)As per the degree requirement for BRAC Business School, I took part in internship program where I got to apply my academic concepts into practical world. While being at work and studying, researching and compiling this ... -
A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
(BRAC University, 2018-08-30)This report encloses a comprehensive study and evaluation of practical job experiences in one of the leading telecommunication company of our country, Banglalink. From the early time of their inception, Banglalink was able ... -
Determinants of customer satisfaction with hospitals: a managerial model
(© 1998 Published by MCB UP Ltd., 1998)States that rapid changes in the environment have exerted significant pressures on hospitals to incorporate patient satisfaction in their strategic stance and quest for market share and long‐term viability. This study ... -
Difference between Islamic & conventional banking sector in Bangladesh with regard to customer satisfaction
(BRAC University, 2015-12-10)A Bank is an economic institution whose main aim is to earn profit through exchange of money & credit instruments. It is a service oriented as well as profits oriented organization. The internship report has been prepared ... -
Digital marketing plays the vital role to fulfill customer satisfaction: A study on Analyzen Bangladesh Ltd.
(Brac University, 2021-01)The report focuses on my experiences, learning and the people I have met communicated with over the course of full time internship program at Analyzen Bangladesh Ltd. Despite tough regulations, Analyzen being the first ... -
Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
(© 1998 Published by Elsevier Ltd., 1998)The relationship between customers' overall evaluation of service quality and five factors — perceived fairness, empathy, responsiveness, reliability, and convenience — was examined in the automobile repair and service ...