• Login
    • Library Home
    View Item 
    •   BracU IR
    • Brac Business School (BBS)
    • Internship Report, BBA (Brac Business School)
    • View Item
    •   BracU IR
    • Brac Business School (BBS)
    • Internship Report, BBA (Brac Business School)
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Customer service and satisfaction of Prime Bank Limited

    Thumbnail
    View/Open
    14204054-BBA.pdf (820.3Kb)
    Date
    2017-11-27
    Publisher
    BRAC University
    Author
    Saba, Husnus
    Metadata
    Show full item record
    URI
    http://hdl.handle.net/10361/8902
    Abstract
    I have got a great opportunity to complete my internship in the most renowned commercial bank in Bangladesh, Prime Bank Limited. As a Human Resource Management student it was a great experience to me to work in Prime Bank as an intern. I am also very much thankful to all my mentors and supervisors who have helped to learn every general banking methods, rules and regulations properly. In this report I have included all my practical experience and learning along with company profile, mission- vision and company structure. I have elaborately discussed the customer service and satisfaction level of Prime Bank along with the statistical research that I have got through my interview of customers. The questionnaires of my interview are attached in the appendix. I also added bibliography from where I have taken all the secondary data about Prime Bank Limited. I hope this report will give everyone a brief idea about Prime Bank Limited’s customer service operation and their satisfaction level.
    Keywords
    Prime Bank Limited; Commercial banks; Customer service
     
    Description
    This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.
     
    Cataloged from PDF version of internship report.
     
    Includes bibliographical references (page 34).
    Department
    BRAC Business School, BRAC University
    Collections
    • Internship Report, BBA (Brac Business School)

    Copyright © 2008-2019 Ayesha Abed Library, Brac University 
    Contact Us | Send Feedback
     

     

    Policy Guidelines

    • BracU Policy
    • Publisher Policy

    Browse

    All of BracU Institutional RepositoryCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Statistics

    View Usage Statistics

    Copyright © 2008-2019 Ayesha Abed Library, Brac University 
    Contact Us | Send Feedback