Abstract:
The report emphasizes on the activities of General Banking that takes place in a branch of United
Commercial Bank Limited, one of the oldest and reputed banks in Bangladesh. This report is
intended to assist the reader in detailed understanding of the general banking activities of the
bank. It also attempts to capture the procedure practice in UCBL in relation to customer
handling. The purpose of writing this report is to have a clear concept about the detailed
activities of general banking including every type of work the division does along with the legal
and behavioral regulations of GB division.
I have mentioned the object of the report and the opportunities and limitations I had during the
work in United Commercial bank. Secondly, in the organizational part I have provided detailed
information about the organization with its company profile, corporate vision and mission,
products, services and resources. I have also done the SWOT analysis of UCBL. Then I have
written my job responsibilities and observations which I found out during my internship program
at the corporate branch, Gulshan Avenue, Dhaka.
The report has been done on the daily activities of my internship period of 12 weeks in the
Clearings and Accounts division at United Commercial Bank Limited. The activities included
the day to day input of customer details, issuing saving instruments (Sanchaypatra), Clearing
Inward and outward Cheques, delivering saving instruments to the customers, entry of cash
transactions, filling up Account opening forms, issuing Fixed Deposit Receipts (FDR). These are
all daily basis work that has to be done on customer’s requirement.
