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    Analysis of customer service and general banking activities of Exim Bank Ltd.

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    12104075_BBA.pdf (1.229Mb)
    Date
    2016-09-07
    Publisher
    BRAC University
    Author
    Shafi, Md. Rafi
    Metadata
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    URI
    http://hdl.handle.net/10361/8273
    Abstract
    EXIM Bank started in 1999 under the name of “Bengal Export Import Bank Limited”. The conducts their business based on Islamic Shariah. Currently they have 105 branches all over Bangladesh and one of the leading company in Bangladesh. At the very beginning of this report, I wrote something about banking in Bangladesh and my internship in EXIM bank. After that I wrote about objectives of internship report, Data sources, EXIM bank’s mission, vision. Then I elaborately described what tasks I used to do in internship and how I would do it. Then I added data I found from customer survey and wrote about the finding from those data. Finally I added recommendations from those findings and suggested how EXIM bank should take necessary steps to overcome some faults. After that I wrote overall view about EXIM bank in conclusion.
    Keywords
    EXIM bank ltd.; General banking; Customer service
     
    Description
    This internship report is submitted in a partial fulfilment of the requirements for the degree of Bachelor of Business Administration, 2016.
     
    Cataloged from PDF version of Internship report.
     
    Includes bibliographical references (page 44).
    Department
    BRAC Business School, BRAC University
    Collections
    • Internship Report, BBA (Brac Business School)

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