Abstract:
The main objective behind preparing this report is to critically observe the training and development process of Robi Axiata Limited. Here, I tried to relate the situations with theory based study as well as focus on the similarities & dissimilarities I found during my internship period. Out of all the telecommunication company Robi is currently in the 2nd leading position based on the revenue generation, number of subscriber and employee turnover ratio. During my internship I assisted in all types of training and learning session happened there. I worked with several department like compensation and benefits, resourcing, ethics & cultural department. I found Robi’s Training & Development process very effective and company policies are very well structured. Though there are some barriers but I was able to overcome those and specify my findings. Finally, I found some scope of improvement where Robi can emphasize. Every department of Robi Axiata Limited promotes customer at the center. Over all scenario says that Robi is doing phenomenally good in telecommunication industry of Bangladesh.
