Human resource management practices: a study on talent acquisition of ICDDR'B
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Internship program is mandatory for the students of BRAC University under the curriculum of Bachelor of Business Administration (BBA) with a view to familiarizing them with the corporate world. As a BBA student I got the opportunity to conduct my internship in the Talent Acquisition Unit of icddr,b HR Department and this paper is a reflection of my learning there. ICDDR,B (International Centre for Diarrhoeal Disease Research, Bangladesh) is an international health research institution established in Dhaka dedicated to saving lives through research, treatment and trainings since 1960. There are five major divisions including Health System and Population Studies, Nutrition and Clinical Services, Infectious Diseases, Maternal and Child Health, and Laboratory Sciences and Services led by experienced management team and board of trustees. With the help of its core donors and project based donors the organization conducts its research, training and extensive activities ranging from improving neonatal survival to HIV/AIDS. Human Resources Department of is one of most important supporting components of icddr,b focusing on maximizing employee productivity as well as developing and compensating them in a fair way. It is divided by five major units with individual functions: Talent Acquisition, Talent Development, Gender and Diversity, Talent Reward and Recognition, and International Staff Management. icddr,b HR department is advanced with the achievements of Fairness and transparency of recruitment process, Equal employment opportunity, Consistent talent development program, Competitive benefits packages and Technology driven work environment. Talent Acquisition Unit of icddr,b HR department has its own systematic process to choose the right person in the right place at the right time. The process includes Receiving Job Requisition, Preparing Role Clarification Document, Post Classification and Establishment, Preparing and Publishing Vacancy Announcement, CV Short Listing, Issuing the Selection Test Notice, Communicating with the Short Listed Candidates, Conducting Preliminary Test and Evaluation, Issuing Interview Notice, Selecting and Informing the Panel Members, Selection Interview and Evaluation, Preparing Matrix and Minutes, References Checking, , Informing the candidates about their selection, Receiving Necessary Documents, Providing offer, contract and joining letter, and Joining and on boarding of the new employee. After completing all this steps the [III] concerned HR manager has to index the files for selected candidates, panel review candidates and general use of HR. During my internship period I was given the responsibilities to help the HR managers while conducting the Talent Acquisition process for particular posts. There I have learned how to Index the employee files, Communicate with the candidates, Conduct the preliminary test, Code and Decode the Answer script, Prepare the Vacancy Advertisement, Evaluate the CVs, Prepare the Notice of Interview, Score Matrix and Selection Minutes, and Print necessary documents. Learning from the team and the organization made more inspired towards positive attitude. From my analysis I have found various aspects of the Talent Acquisition Process of icddr,b. Among them I would suggest only two points that can be given more focus on. The first one is “to check the reference of all the new hires regardless of any grade and position” and the second one is “to reduce the paper work while acquiring talents”. These two steps will surely increase the efficiency and effectiveness of the process and help the organization to be the role model of the Best Human Resources Practicing organization in Bangladesh and beyond.