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Public and private hospitals in Bangladesh: service quality and predictors of hospital choice

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dc.contributor.author Andaleeb, Syed Saad
dc.date.accessioned 2016-06-22T12:05:33Z
dc.date.available 2016-06-22T12:05:33Z
dc.date.issued 2000
dc.identifier.citation Andaleeb, S. S. (2000). Public and private hospitals in Bangladesh: service quality and predictors of hospital choice. Health Policy Planning, 15(1), 95–102. doi:10.1093/heapol/15.1.95 en_US
dc.identifier.uri http://hdl.handle.net/10361/5492
dc.description This article was published in the Health Policy Planning [© 2000 Published by Oxford University Press] and the definite version is available at: http://doi.org/10.1093/heapol/15.1.95 The Journal's website is at: http://heapol.oxfordjournals.org/content/15/1/95 en_US
dc.description.abstract This study compares the quality of services provided by public and private hospitals in Bangladesh. The premise of the paper was that the quality of hospital services would be contingent on the incentive structure under which these institutions operate. Since private hospitals are not subsidized and depend on income from clients (i.e. market incentives), they would be more motivated than public hospitals to provide quality services to patients to meet their needs more effectively and efficiently. This premise was supported. Patient perceptions of service quality and key demographic characteristics were also used to predict choice of public or private hospitals. The model, based on discriminant analysis, demonstrated satisfactory predictive power. en_US
dc.language.iso en en_US
dc.publisher © 2000 Published by Oxford University Press en_US
dc.relation.uri http://doi.org/10.1093/heapol/15.1.95
dc.title Public and private hospitals in Bangladesh: service quality and predictors of hospital choice en_US
dc.type Article en_US
dc.description.version Published
dc.identifier.doi 10.1093/heapol/15.1.95


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