This report is prepared with a view to showcase a descriptive analysis of the Consumer Division of IDLC finance limited and The File Index project to its readers. In the industry of Financial institutions of Bangladesh IDLC is one of the pioneers and leaders of the term as well as having one of the best portfolios in the country. A detail history of IDLC group with its various concerns has been comprised in the report along with some discussion of their business perspectives. The Consumer Division started as one of the preliminary divisions of IDLC which became one of the forefronts for the institution with its one brunches, departments and skilled and talented employees. I got an opportunity to work in the Operations department of the Consumer division as an intern for three months. My core responsibilities were aiding my supervisors in any way possible, learn the trade and coordinate the file index project. As a part of the internship I am assigned to prepare a report which will reflect what I have learned from my work there. At first this reports contain a complete overhaul about IDLC and its various divisions and departments. Then it further delves into various analysis both which has been shown both descriptively and figuratively. Moreover, it also gives a picture what had done during the three months long internship at IDLC and how my work benefitted not only the firm but also myself. Finally, with a proper recommendation which can further enhance the capabilities of IDLC to an unprecedented level has also been documented. Despite having challenges I tried to produce this report with as much information as possible with the amount of resources I had.
