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    • Thesis, B.A. (English and Humanities)
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    •   BracU IR
    • Department of English and Humanities (ENH)
    • Thesis, B.A. (English and Humanities)
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    Communication for airline staffs in a second language

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    13263019_ENH.pdf (558.6Kb)
    Date
    2015-08
    Publisher
    BRAC University
    Author
    Alam, Shifat Sara
    Metadata
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    URI
    http://hdl.handle.net/10361/5037
    Abstract
    This study investigated the areas of difficulty in English expressed by the staffs of different airlines. Since an ESP course is going to be held in their refreshment program, therefore, in order to work in a promising way, and to overcome the lacking they had, through this survey, the participants actually expressed their opinions on the items they would like to add and the items they wanted to exclude from the ESP course. Thirty-five employees of different airlines from various fields participated in this survey. They were provided with twenty-five questions. All the data has been collected according to their inferences.
    Keywords
    English and humanities; ESP course
     
    Description
    This thesis is submitted in partial fulfillment of the requirements for the degree of Masters of Arts in English, 2015.
     
    Cataloged from PDF version of thesis.
     
    Includes bibliographical references (page 31-33).
    Department
    Department of English and Humanities, BRAC University
    Collections
    • Thesis, B.A. (English and Humanities)

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