Abstract:
This report shows an analysis of import, export and foreign remittance business of RBL. To
complete the study two types of data were gathered - primary data and secondary data. All
the managers, FE officers of Authorized Dealer Branches and responsible person for
international division of Rupali bank ltd. are related with the foreign exchange business. The
data collection sources are 27 AD branches. The total sample size is 55. Primary data
collected through structured questionnaire with easily understandable open ended form.
Going through different document and papers, annual report, brochures, manuals of RBL,
web sites the secondary data is collected. It is found that the volume of foreign remittance is
better than import and export business. All the branch of RBL are engaged for foreign
remittance transactions that’s why volume of foreign remittance is highest. Compared with
the export, import volume is higher. From the above study it can be said that if RBL takes
proper steps to for arranging easier way for inflow of foreign remittance and skilled
manpower are placed for providing better service, then the inflow of foreign remittance will
be increased significantly. For export, invention of new product, diversification of traditional
goods like jute, searching new destinations providing incentives to exporters etc. are obvious
for increasing export-remittance. On the other hand new customer needs to be finding out
solving the existing problem to strengthen the FE business of RBL.
