Abstract:
This report has been prepared to present an evaluation about the functions of general banking
division of United Commercial Bank. The findings will gauge the organization by considering
the overview and history of UCBL. This report also contains the product and service offerings of
UCBL, Vision, mission, objectives and other associated topics. Moreover it contains little
general idea general banking activities of Chashara branch Narayanganj. In addition job
description, specific responsibilities, different aspect of job performance, critical observation and
recommendation are also given.
At the end of the report, contains the analysis of the customer’s perceptions on quality of general
banking activities of UCBL. This will let the reader a wide range of understanding about the
organization. Information was collected from both primary and secondary sources to compile
this paper. The sources include questioner survey, opinion from the officers, gathered
information from the websites and few other sources are also there.
