Abstract:
The leading telecom service provider is GrameenPhone which had been started its journey in
1996. After 18 years of operation they are still in number one service provider interms of
network, service and subscriber. I was appointed as ntern in HSSE depertm,People and
Organization division of grameenPhone. During my internship period I have experienced
different kinds of challenges, work related problems and find a solutions to overcome this.
My internship report was to highlight the part Training and development of GrameenPhone.
Training and Development is a vital issue of Human Resource Management. By practicing
Training and Development process, any organization can improve its performance and also
activity level. Employee can survive and they have the opportunity to overcome any obstacles.
As a big company they are continuously offer training to the employee to keep them competence
in the working environment .even though employee might face difficulties with the schedule of
training apart from this, they have categorized different kinds of training which will definitely
help them to re shape their skills and competency to survive in the long run.
AsGrameenphone believes that employee is the asset for the company so they do care and
provide all types of training related workshop,seminars just to motivate them.
GrameenPhone thinks that, Training is the part of development and this development can be
done by Experience,education and exposure, apart from that functional training, if employees do
well in their growth of career they send them to telenor academy to have a unique training from
them for the leaders.
Finally I would like to mention that, company will arrange training but it will be successful if the
behavior will changed after the tainting and this will be implemented in the workplace. besides
that, there are some area of improvements when GrameenPhone should work then their training
process will be flawless in terms of performance
