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Customer satisfaction level of Al-Arafah Islami Bank Limited

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dc.contributor.advisor Datta, Shuwvonick Shahed, Ariful Alam 2015-04-06T10:29:58Z 2015-04-06T10:29:58Z 2015 2015-03-28
dc.identifier.other ID 09304043
dc.description This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2015. en_US
dc.description Cataloged from PDF version of Internship report.
dc.description.abstract As part of my academic requirement and completion of my BBA program, I needed to complete a three month period of Internship program. I chose to do my Internship at Al-Arafah Islami Bank Limited, Khilkhet Branch. At AIBL I was assigned to do my intern in two different sections as general banking, and in foreign division. In General Banking Division I took the opportunity to learn about as much as possible while I was working on the division. Al-Arafah Islami Bank Limited is one of the prominent banks in Bangladesh. In these years of long journey the bank has achieved trust from people by providing its services. The main motto of the bank is to give best quality and swift service to customers. In these three months of internship period I learn from them how to motivate customers and give quick services. General banking division is a very important department of a bank. Relationships with customers develop from here. In this report I describe the different functions of these three divisions. Here I also did a research about customer satisfaction level of AIBL. The report also gives an idea of different products and offerings given by Al-Arafah Islami Bank Limited. en_US
dc.description.statementofresponsibility Ariful Alam Shahed
dc.format.extent 38 pages
dc.language.iso en en_US
dc.publisher BRAC University en_US
dc.rights BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
dc.subject Customer satisfaction en_US
dc.subject Business administration
dc.title Customer satisfaction level of Al-Arafah Islami Bank Limited en_US
dc.type Internship report
dc.contributor.department BRAC Business School, BRAC University B. Business Administration

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