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Banglalink Digital Communications Limited: re-engineering & process development of base transceiver station (BTS) rent database and service users satisfaction level of m-banking

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dc.contributor.advisor Ghosh, Suntu Kumar
dc.contributor.author Arefin, Md. Samiul
dc.date.accessioned 2015-02-10T09:41:03Z
dc.date.available 2015-02-10T09:41:03Z
dc.date.copyright 2015
dc.date.issued 2015-02-07
dc.identifier.other ID 10104153
dc.identifier.uri http://hdl.handle.net/10361/4006
dc.description This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2015. en_US
dc.description Cataloged from PDF version of Internship report.
dc.description Includes bibliographical references (page 56).
dc.description.abstract Banglalink Digital Communications Limited is the second largest telecom brand in Bangladesh. The company started their journey with a vision to spread the mobile phone to all aspects of people. The report covers a broad aspect of topics. At the beginning of the report the author finds out the history of the company in Bangladesh. Under this topic it reveals how they acquire ‘Sheba’ telecom in the starting, the customer base, employees, the management system etc. Moreover, the project covers the customers’ satisfaction of Banglalink MFS users. Hereby, the author used extensive tale-survey research to find out the factors influencing customer satisfaction. The analysis and data interpretation is based on excel functions; where pie chart, bar chart etc. are used for better and ease idea about it en_US
dc.description.statementofresponsibility Md. Samiul Arefin
dc.format.extent 60 pages
dc.language.iso en en_US
dc.publisher BRAC University en_US
dc.rights BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
dc.subject Business administration en_US
dc.title Banglalink Digital Communications Limited: re-engineering & process development of base transceiver station (BTS) rent database and service users satisfaction level of m-banking en_US
dc.type Internship report en_US
dc.contributor.department BRAC Business School, BRAC University
dc.description.degree B. Business Administration


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