Abstract:
Mutual Trust Bank Limited is private Commercial Bank in Bangladesh which is from the
third generation of banks in Bangladesh. They started their business journey from 1999 till
now. The bank performs its financial work through its Head Office, which is located in
Gulshan – 1, Dhaka and they have lots of other branches as well. MTB provides lots of
customer banking products such as Brick by Brick, Savings Scheme, Monthly Benefit Plan,
Education Plan, Consumer Credit Scheme, etc. They also provide different banking services
of MTB that consists of Online Banking Service, MTBL Tele-Banking Services, Payment
Order, issuing Cheque, MTBL SMS Banking, Locker Service, Credit Card Service, Debit
Card Service, etc. MTB also provides different types of accounts for their customer needs
like Regular Savings, Current Account, FDR, DPS, etc. Mutual Trust Bank also gives Gift
Cheque that creates interests by holding them. Mutual Trust Bank Ltd. has been established
as a well-known, eminent and most importantly a reliable bank. They try to fulfill their
consumer needs and want when they can in every case with their dignity and honor and
always focus on giving excellent customer service. By carrying on those services Mutual
Trust Bank Ltd. wants to be recognized and praised as one of the very top most banks in
Bangladesh.
