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    The customer service department’s approach towards user feedback in Backpack Technologies, Inc..

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    14104041_BBA.pdf (447.4Kb)
    Date
    2018-08-02
    Publisher
    BRAC University
    Author
    Siddiqui, Sadia
    Metadata
    Show full item record
    URI
    http://hdl.handle.net/10361/10715
    Abstract
    My Internship report was about “The Customer Service Department’s Approach Towards User Feedback in Backpack Technologies Inc.” where I have worked for a period of 4 months. This report was also intended to examine the functions and responsibilities of Customer Service team of Backpack and also how all the operations and flow work here to make things happen. In this report, I have described about the company profile, my internship experience, job responsibilities, and functions of the departments, pressures I have faced in my work place and the wonderful workplace environment. I also gave some recommendations about how to resolve those problems and its implications. In the process of my internship, I did find few areas of improvements, which are broadly discussed as well. The areas which need improvements are also analyzed which I learnt in my BBA program from my university. The company gets different direct and indirect boundaries from its business environment. The report is a result of my four months long internship program, which I conducted at Backpack Technologies Inc. and it is made for the accomplishment of the internship program as required by BRAC Business School, BRAC University.
    Keywords
    Backpack Technologies, Inc.; Customer service
     
    LC Subject Headings
    Customer services.
     
    Description
    This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.
     
    Cataloged from PDF version of internship report.
    Department
    BRAC Business School, BRAC University
    Collections
    • Internship Report, BBA (Brac Business School)

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