Abstract:
This report is a partial requirement of the internship phase of BBA program. The topic of the report is, Training and evaluation process in Pubali Bank Limited. Pubali Bank Limited is the largest Commercial Bank in Private Sector in Bangladesh. It provides mass banking services to the customers through its branch network all over the country. This Bank has been playing an essential position in socio-economic, industrial and agricultural development as well as in the overall economic improvement of the country since its inception through savings mobilization and investment of funds.
Training Needs Assessment, Training Administration and Training Evaluation are the three procedures followed by Pubali Bank Limited to provide training for their employees. The first step of their training session is to identify the training needs of their employees. The management tries to identify those area primarily where employee needs training. Then the HR department of Pubali Bank Limited assigns various trainers for each training session to make sure that the employees are receiving the best training according to their needs. The administration also allocates a fixed budget for the overall training sessions. Lastly, the HR department adopted the Donald Kirk Patrick model for their Training Evaluation method. Moreover, they also use the rating or scoring method to evaluate the outcome. The Company always tries to maintain a qualitative standard for their training sessions. They have various kinds of training programs like: on the job training method and off the job training method. Pubali Bank Limited follows a very efficient and cost-effective method of training but still they might have to change it for the business development in future.
In the next step, I have talked about the assigned task which has been given during the internship program by my supervisor in Pubali Bank Limited.
Moving forward I have also added how the learning experience from this internship program can have implication on our BBA program and its internship program.
At the end, I have provided some recommendations which might help them to improve their training method in the long run.
