Browsing by Subject "Consumer satisfaction"
Now showing items 1-7 of 7
-
Customer satisfaction with government banks: a study on Agrani Bank Limited
(Brac University, 2019-04)This internship report based on the three month long internship program that I had successfully completed in Agrani Bank Limited as a requirement of my MBA program. At the initial stage of this report, I have provided with ... -
Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
(BRAC University, 2018-12)The following report has been prepared as part of the internship program as a requirement for the Masters of Business Administration of BRAC University Bangladesh and it aims towards providing an overview on the Satisfaction ... -
Factors influencing customer satisfaction in Grameenphone
(BRAC University, 2018-11)In the telecommunication sector of Bangladesh, competition is getting immense. In order to retain customers, companies need to attract their customers finding new pathways. One of the biggest problems is that the change ... -
Impact evaluation and client satisfaction of Northwest Microfinance Expansion Project
(BRAC Research and Evaluation Division (RED), 2007-09)Bangladesh is known for its microfinance outreach. However. the density of microfinance is not evenly distributed. The poorer region, specially the northwestern part of Bangladesh has long been underserved by the ... -
Impact of customer satisfaction in the growth of construction consultancy firms
(Brac University, 2019-05)Deltadesh (Pvt.) Ltd is a100% Dutch owned company in Bangladesh that is solely focusing on Construction Project Management Consultancy, Development, Implementation and Quality Management. The company combines a contribution ... -
Know your customer: a due diligence exercise undertaken by bKash Ltd.
(BRAC University, 2018-08-02)The report on bKash named ''Know Your Customer: A Due Diligence Exercise Undertaken by bKash Ltd '' is based on my working experience at bKash as a part of the Internship program and also it contains brief idea on some of ... -
Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
(BRAC University, 2018-12)DHL Global Forwarding is a division of Deutsche Post DHL, giving air and ocean freight forwarding services. It is the worldwide market pioneer in logistics & freight forwarding. A business-to-business activity, DHL Global ...
