http://dspace.bracu.ac.bd:80 The DSpace digital repository system captures, stores, indexes, preserves, and distributes digital research material. 2013-05-18T17:24:03Z http://hdl.handle.net/10361/2429 Better classroom management practices in preschool interactive english in Bangladesh Subeh-E-Sawgat This research examined the classroom management practices in preschool interactive English classes in Bangladesh. The rationale for this research is based on the role of teachers in preschool interactive English classes in Bangladesh . Questionnaires, interviews and classroom observations were used to explore the following questions: i) What are the components of classroom management in preschool interactive English classes in Bangladesh? ii) What are the roles of the preschool teachers in classroom management in interactive English classes in Bangladesh? iii)what are the sources of preschool teachers' knowledge about interactive classroom management turn in Bangladesh? iv) How does preschool teachers' knowledge about classroom management turn into better classroom practices in interactive English classes? The research settings were Australian International School (Elementary section), Little Jewels School, Park International school, and Nature's Boon Pre- school. Participants were the teachers of those schools. Data were collected via questionnaires, interviews and classroom observations . The section on findings includes the summaries of collected data. The participants in this study informed that to teach children about the social and behavioral expectations of their schools. The participants consistently cited other teachers as their sources of knowledge about classroom management. participants' knowledge about classroom management came from personal and informal sources aIso. Language was the tool that teachers employed to manage the interactive classroom. In the discussion section, relevant literature's and documents are connected with findings. In concluding art, I gave my opinion. This thesis paper is submitted in a partial fulfillment of the requirement for the degree of Bachelor of Arts in English and Humanities 2013-01-01T00:00:00Z http://hdl.handle.net/10361/2428 An evaluation of the activities of RFC (Retail Finance Center) in The City Bank Ltd. Khan, Md. Zobair Hossain Now a day’s retail banking is rising across the globe because banks are developing and adapting their distribution channels to meet the needs of increasingly demanding customers. Branches are more attractive and better designed; web sites are more secure; and call centers offer faster solutions to customers’ problems. One of the most remarkable success stories of last 50 years’ banking industry globally has been the conceptualization and innovative execution of banking with individual customers, their friends & families. The industry has termed it as Retail Banking or Personal Banking or Consumer Banking; and it has now - at a very rapid pace – become the major revenue line for most of the top banks in the world. City Bank, too, recently has started its journey in Retail Banking. “City Retail - add a little city to your life” is the new brand-mantra, the pay-off line for City Retail. In this report, the study tries to discuss about the different retail products of the City Bank Ltd and also try to discuss about the important functions of the retail finance center. The present study focuses on evaluation of the activities of RFC (retail finance center). 2012-12-26T00:00:00Z http://hdl.handle.net/10361/2427 Consumers perception about the services offered in Southeast Bank Limited Akhtar, Shahanaz This report is conducted on “Consumers perception about the services offered in “Southeast Bank Limited.” Southeast Bank Limited (SEBL) is one of the private sector commercial banks of the country in terms of asset quality, profitability, market diversification, and capital adequacy. By conducting this research, it has been tried to identify the consumer’s perception and attitude towards the services offered in Southeast Bank Limited and whether the customers are satisfied by having the services or not. This report has been divided into four parts. In the first part of the report a brief discussion on the organization is given, vision, missions, the history, their competitors and other things. The second part is all about the job that was assigned. The third part is the findings and analysis part. The analysis and recommendation part has been based on the respondent of Gulshan branch. The readers of this research paper will be able to understand about the services of Southeast Bank Limited, the views of customers towards the different services, the level of customer satisfaction, the products and services offered for customers, reasons behind customer dissatisfaction and lots of other issue related to the services offered. In this report, a survey has been done to find out the perception of consumers regarding the services offered in Southeast Bank Limited. The analysis has been done considering the three main factors demographic segment, perception section and the satisfaction section. In the demographic segment analysis has been on customer’s opinion based on their gender, age, education, length of involvement with the bank. In the perception section it has been focus on the consumers views of the services offered that are popular in Southeast Bank Limited and in the satisfaction section the analysis has been done on the reasons for customer dissatisfaction. Finally, after reading this report one would easily understand the consumer’s perception about the services of Southeast Bank Limited and also the reasons for customer’s dissatisfaction level. Some recommendation is given at the end of the report to improve and maintain the efficiency of customer service and help to increase more customer satisfaction of Southeast Bank Limited. 2011-12-26T00:00:00Z http://hdl.handle.net/10361/2426 A report on SME loan and deposit product features of BRAC Bank Limited Iqbal, Md. Asif A bank is a financial institution whose main aim to bring money and earn profit for the organization. No doubt that it plays a vital role in forecasting the economic and social condition of a country. The Banking sector of Bangladesh is passing through a tremendous reform under the economic deregulation and opening up the economy. This banking sector is becoming extremely competitive with the arrival of multinational banks as well as emerging and technological infrastructure, effective credit management, higher performance level and customer satisfaction currently. “A Study on SME Products Features and development of BRAC Bank Limited” is the main theme of this internship report. BRAC Bank Limited is a scheduled Commercial Bank in Bangladesh that established under the Banking Companies Act, 1991 and incorporated as Private Limited Company on May 20, 1999 under the Companies Act, 1994. The journey of its operation started on July 4, 2001 with a vision to be the market leader through providing all sorts support to people in term of promoting corporate and small entrepreneurs and individuals all over the Bangladesh. BRAC Bank Limited is the first local commercial banks that providing online banking service to its customers from the very beginning of its starts. It also starts providing loan facilities to small and medium trading, manufacturing and service oriented enterprises all over the country for the first time among local commercial banks. BRAC Bank Limited presently focuses on Small & Medium Enterprises or SME which play a huge role in the economic development of any country. The reason behind focusing on SME is the management of BRAC Bank Limited has realized that to the economic contribution of the country this sector is playing a huge role and by ignoring the SMEs the economic growth of the country is not possible. At present, the employment generation of BRAC Bank Limited by SME is 60% and SME contribution to GDP is 25%. Currently BRAC Bank Limited is the fourth largest SME bank globally. However, This internship report is organized into different chapters. At first in organization part, I have discussed about the company profile, its foundation and growth, networks and also include the SWOT analysis. In job description part, I have discussed about the work experience, daily work that I had to do during my internship period at BRAC Bank limited, different aspects of job performance and lastly observation and recommendation. And lastly in the project part, I have discussed the total analysis over SME product features and development of BRAC Bank Limited. 2013-03-06T00:00:00Z